For over 25 years we’ve been treating our job as our biggest hobby. Not only, but perhaps most importantly because of this fact, we are doing our best to satisfy our every client.
For your experience with us to be first-rate, we follow some simple principles:
- With us, hearing “we don’t know, we don’t have” will almost never happen to you. What anyone else would say is impossible, we will take as a challenge and, unless you’re crying for the moon, we will get it for you.
- If you are our client, opening hours mean nothing, we’re open whenever it suits you. Or would you rather we paid you a visit?
- For your convenience, we offer an informal approach, preferably in a pleasant environment of our shop with a cup of good coffee and/or a glass of finest cognac. Dress code is not something we dwell upon either.
- Your opinion is a valuable for us. In order to fully satisfy you, we will listen to you very carefully first.
- The discretion and privacy of our clients is crucial to us. Even though with a somewhat delicate business like this it should be a natural thing, not everyone takes it that way. We do.
Best regards, Ladislav Pražák